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In that initial interview, they should ask you what kind of vacation you normally take (beach, city, active, for example), who is going (family, couple, singles), your travel style (entertainment and activity preferences, dining habits) and your budget. Booking with a travel agent gives your transaction a personal touch -- you have a resource for asking questions and someone to contact if something goes wrong during your travels. But, your relationship with an agent doesn't tend to end after one trip.
Cruise Lines International Association (CLIA)
Most cruise lines, including Carnival Cruise Line, Royal Caribbean and Norwegian Cruise Line, have some version of a "Find a Travel Agency" search tool on their homepage. In most cases, its located in one of the menus located near the bottom of the page. The best cruise agents will do a thorough job of interviewing potential clients to find out which ship, line and itinerary would be the best fit.
Social Media & Influencer Marketing
The agent will keep you in his or her database, alert you to deals or sales and can even suggest future trip ideas. If you're a do-it-yourself type, and you have the time and inclination to thoroughly research your own trip using resources like Cruise Critic, then go right ahead. Look for agents offering discounts, free perks and other incentives.
Special Offers
After you learn your new flight arrangements, please contact NCL's Flight Assistance Hotline listed below. Remember, you won't just be using the ship as a home base, like you do with a hotel; it will be your home, restaurant and entertainment venue for a week or more. The right ship and itinerary can make your vacation that much more enjoyable -- and an agent can help you determine the best selection for your tastes. In addition, an agent can answer any questions or assuage any apprehensions you might have about taking a cruise for the first time.
Norwegian Central
The second is that upon completion, agents will be able to book their own Norwegian Cruise at a percent discount. To share any questions or concerns with our guest experience team after your cruise, please click below. Three host agency execs spoke to TMR about the growing appeal of river cruises. Norwegian is also offering a $500 and $250 Visa gift card for agents who enroll. From now through Dec. 31, agents will get one entry for every NCLU elective completed, and one bonus entry for completing the Core Course and Orientation Elective.
Training and Credentials
The Norwegian Cruise Line Gift Card can be redeemed both towards your cruise fare and for onboard spend.
The NCL Stranded Passenger “Fiasco”: Your Replies - Travel Market Report
The NCL Stranded Passenger “Fiasco”: Your Replies.
Posted: Mon, 08 Apr 2024 07:00:00 GMT [source]
Charter, Meeting & Incentive Sales
This form helps us understand your disability and/or special needs requirements to adapt your cruise with personalized accommodations. Once you have submitted the form, Norwegian Cruise Line Access Desk will respond within 72 hours. Feel free to contact our dedicated team of Accessibility Coordinators if you have any question or concerns.
Norwegian Cruise Line unveils new agent portal
You don't want to get caught in an agent's agenda if the cruise line isn't right for you. Many agents become accredited cruise counselors through CLIA's Cruise Academy or take courses through the different cruise lines to become more expert at selling their products. Inquire whether the agent has attended any of these training programs. In addition, you can look for affiliations with the National Association of Cruise Oriented Agencies (NACOA), Better Business Bureau (BBB), American Society of Travel Agents (ASTA) or even AAA. The portal offers access to Norwegian’s new booking engine, which enables agents to book new reservations, manage existing reservations and review weekly promotions and pricing information.
Norwegian Cruise Line Opens Travel Agent Enrollment for Updated NCLU
They have done a great deal of research through familiarization trips and cruise line seminars, so you don't have to do the work yourself. Even better, agents often have access to special discounts or perks -- or know best where to find them -- and as the cruise lines pay their commissions, you don't pay more for their services and expertise. By logging in to Norwegian Central, partners gain direct single log-in access to NCL’s agent booking engine Seaweb, as well to a complete relaunch of NCL’s award-winning training platform NCL University (NCLU).
And if the price of your cruise drops after you book, a good agent will notice and refund you the difference in fare. Finally, as cruise lines pay agent commissions, you don't have to worry about paying extra for their planning services. Also included in Norwegian Central is Marketing Headquarters, which gives agents the opportunity to create their own marketing materials for selling NCL from an extensive toolbox of flyers, banners, videos and more. One of the most important things to know is that agents -- in particular, cruise specialists -- have been onboard the ships and can really give you firsthand advice about different cruise options.
For smooth sailing, the registration process should be completed by the agency owner, authorized director, officer, or manager. All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. For your first cruise, you might need help in matching your lifestyle and budget with a cruise line and destination. Choosing a cruise is not the same as picking a hotel or flight, as there are many more options to consider. Norwegian Cruise Line’s updated travel agent education platform, Norwegian Cruise Line University, is now open for enrollment.
Agents can login with their Seaweb credentials or email to register. Agents may also view a calendar of upcoming webinars, access archived presentations and read the blog of Andy Stuart, Norwegian’s executive vice president of global sales and passenger services. The “Research and Promotional Tools” section contains information on itineraries, deck plans and ship facts. The first is that completing the course will earn them a total of 20 CLIA Certification Credits — five credits with each degree achieved.
The all-new knowledge hub provides refreshed course content, new achievement levels and a reimagined reduced rate programme that allows agents to book reduced cruises for module course completion. Once you've chosen your cruise and, with the agent's help, matched your style with your vacation goals, you've got to book the trip. Again, it's a bit more complex than you might think, but a good agent will make the process go smoothly -- from securing the right cabin type and location to booking the dinner seating that will suit you and your party. Your agent will also be able to sort out travel insurance, if required, and will collect payment for the cruise (usually a deposit at the time of booking and the full amount 60 to 90 days before departure).
Select "cruises" or "cruise lines" under Specialties to find agents that focus on selling cruise travel. If you'd like to book a cruise through a travel agent, you can pop into a downtown storefront or search for cruise sellers online. If you want to look for agents registered with travel organizations, here are some resources for finding agencies near you. You can book a cruise through a huge travel retailer with branches around the country, a local cruise agency or even a home-based agent who will talk cruising with you at your local coffee shop. You'll find pros and cons of working with the different types of agencies; for example, you might get more personal service from an independent agent but better deals from a large company with a high volume of bookings. Within the “Cruise Enhancements” section, agents can learn about Norwegian’s dining options, onboard activities by ship and details about hotel and transfer programs.
The Special Events Department coordinates group dining, vow renewals, meetings, cocktail parties, group performances, and other onboard functions. Nine Star Princess cruises have been cancelled because of the delay. Most would agree that social media is a key component to any good marketing program. You will need the following credentials in order to complete your registration.
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